We are a tiny indie developer and NEVER had issues to get in contact with Nintendo. They invited us to a conference in Madrid and are constantly checking what we are doing.
So my impression of Nintendo and their relations to indie is completely different. As a matter of fact they are going out of their way to pamper us. Nintendo is doing a lot to work with indies. Also, I find it funny that people keep forgetting that Nintendo were the first ones to strike a deal with Unity to drop all license cost to publish on their console.
Two sides of the same coin, I guess. Maybe Avalanche did have trouble reaching out. Maybe they didn't really try. I think we all know that Nintendo is pushing hard for indies right now. Perhaps Nintendo feels the majority of traditional third parties are a loss. Thanks to Emily for the heads up!
UPDATE - WayForward chimed in to echo these statements...