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Some Bayonetta 1 & 2 customers having trouble redeeming their Bayonetta download code
If you grabbed Bayonetta 1 & 2 from a retail outlet, hop onto your Switch right now and make sure your Bayonetta download code is working. A decent amount of people seem to be having trouble with their codes, getting error messages when they put them into the Switch eShop. It seems Nintendo is at least aware of the issue, and the quickest way to get it fixed is to get in touch with customer service.
UPDATE - Nintendo has put out an official statement on the issue.
Included with the purchase of a physical copy of Bayonetta 2 is a download code for Bayonetta 1. A small number of those codes were printed incorrectly. If you are experiencing issues, please visit https://t.co/ZV39F24b8m. We apologize for the inconvenience.
— Nintendo of America (@NintendoAmerica) February 17, 2018
[Link]