Nintendo agreed to no longer enable automatic renewal by default when subscribing to Nintendo Switch Online
After an investigation into auto-renewal practices was done by the Competition and Markets Authority (CMA), Nintendo has agreed to no longer enable auto-renewal for Nintendo Switch Online subscribers by default, which means that from now, anyone who wants to renew their subscription automatically has to turn on the auto-renewal option by going to the settings.
Nintendo is not the only company hit by this, as Sony also took similar decisions, and Microsoft already updated their policy back in January. Michael Grenfell, the executive director of enforcement at the CMA, commented on this decision:
As a result of our investigations, a number of changes have been made across this sector to protect customers and help tackle concerns about auto-renewing subscriptions.
Today’s announcement therefore concludes our investigations into the online video gaming sector. Companies in other sectors which offer subscriptions that auto-renew should review their practices to ensure they comply with consumer protection law